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What is the process to get a digital certificate?

The application process for a digital certificate is generally a 4-step process.

1. Apply:
Select the digital certificate, fill out the online application form, and pay for your digital certificate. View Certificate Center to figure out which certificate you need.

Note: You will be asked to enter a Passphrase when you apply. Please write this Passphrase down and store it in a safe place. You will need this Passphrase to retrieve your digital certificate.

Notary Form: In addition to the online application, certain applicatons require you to also complete a notary form and submit it per the instructions. That form will be given to you at the end of the online application.

2. Wait:

Wait for approval - typically 3 business days to approve an application.

3. Approval Letter:
Once approved, you will receive an IdenTrust Welcome Letter - please allow up to 5 days for the letter to arrive in the mail. In some cases, the digital certificates are stored in a hardware device, such as a Smart Card or USB Token. If this is the case, and you selected to purchase the hardware, then you will also receive a kit with the necessary hardware and software.

4. Retrieval:

Follow the instructions in the letter or kit which will ask you to return to the IdenTrust website to retrieve your digital certificate.




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