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IdenTrust, part of HID Global, is a leading provider of digital certificates that establish the basis for trusted identity solutions recognized by financial institutions, healthcare providers, government agencies and enterprises around the world.  As the only bank-developed identity authentication system in the world, IdenTrust delivers a legally and technologically interoperable environment for authenticating and using identities in more than 175 countries.  With over 5.1 million certificates in active production, IdenTrust supports over 18 billion validations per year. 

IdenTrust provides world-class customer support to users through the use of multiple communication channels including telephone, email and chat.  Help desk support is available from 1:00 a.m. to 5:00 p.m. MST, quickly responding to an average of 9,100 requests for assistance per month. 

IdenTrust systems offer incomparable system reliability, resulting in uptime for validations and issuance at 99.9% or higher. 

IdenTrust provides a spectrum of digital certificates and associated services that ensure the “gold standard” for defining, issuing and managing TRUST on a global basis.  When you need to transact with confidence, look to IdenTrust to provide your digital certificates!

IdenTrust Offerings

When conducting business in the digital world, IdenTrust digital certificates can be used to protect the identity of people and devices.  Applications include:

  • Control access to systems, websites or applications by implementing two-factor authentication
  • Protect email communications to ensure the integrity of  messages and to encrypt  contents to ensure privacy
  • Encrypt data and documents while at rest and in transit
  • Establish non-repudiation, enhanced auditability, improved processing and paper reduction when replacing traditional “wet ink” signing with digital signing
  • Comply with DEA regulations when prescribing controlled substances using Electronic Prescriptions for Controlled Substances (EPCS)
  • Ensure the integrity and confidentiality of data streams between devices and authenticate devices in the field
  • Secure domain names and organization identities, allowing online transactions to be conducted  with complete trust and confidence

IdenTrust Locations

Headquartered in Fremont, CA, IdenTrust is co-located with the headquarters of the HID Global Identity and Access Management business unit.  IdenTrust operations are managed via personnel located in the primary datacenter in Salt Lake City, UT.   An office in London, UK provides relationship management to IdenTrust banking and financial customers located in EMEA.   

IdenTrust Company History

IdenTrust was formed by the 2002 merger of two separate pioneering companies, the Digital Signature Trust Company, a subsidiary of Zions Bancorporation and Identrus, originally the Global Trust Organization, LLC.  IdenTrust was then acquired by HID Global Corporation in 2014.  An overview of the IdenTrust company history is provided below.

  • 1998:  The Office of the Comptroller of the Currency (OCC) allows the Digital Signature Trust Company to become the first bank subsidiary in the nation authorized to certify digital signatures
  • 1998:  Eight major banks announce the creation of an e-identity company, Global Trust Organization, LLC
  • 1999:  Global Trust Organization, LLC becomes a Delaware limited liability company and changes its’ name to Identrus
  • 1999:  Digital Signature Trust Company begins to issue ECA digital certificates under the Interim ECA (IECA) Program
  • 1999:  The OCC provides conditional approval to the Bank of America, N.A. and Citibank, N.A. to establish and operate the Identrus certification authority network system
  • 2000:  The U.S. General Services Administration (GSA) announces that the Digital Signature Trust Company has received the first interim approval to operate on the Access Certificates for Electronic Services (ACES) contract which is managed by the Office of Information Security in GSA’s Federal Technology Service
  • 2000:  The OCC approves the investment of Wells Fargo Bank, N.A., in Identrus
  • 2000:  Saying it would “open up new frontiers of economic opportunity while protecting the rights of American consumers”, President Bill Clinton uses a digital certificate from the Digital Signature Trust Company to sign the Electronic Signatures in Global and National Commerce act or eSign bill into law
  • 2002:  IdenTrus acquires the Digital Signature Trust Company (DST) from Zions Bancorporation and the American Bankers Association
  • 2006:  Identrus is renamed as IdenTrust, Inc.
  • 2007:  IdenTrust develops the Trust Network cloud hosting capability for Trust Network customers and begins hosting banks
  • 2007:  The Defense Information Systems Agency (DISA) certifies IdenTrust to issue digital certificates for the Department of Defense External Certificate Authority (ECA) program, replacing the IECA Program
  • 2010:  The Drug Enforcement Administration (DEA) issues an Interim Final Rule allowing IdenTrust to offer digital certificates for the Electronic Prescriptions for Controlled Substances (EPCS)
  • 2014:  IdenTrust is acquired by HID Global Corporation
  • 2014:  IdenTrust Global Common (IGC) Certification Authority achieves U.S. Federal Bridge Authority cross-certification allowing the issuance of government interoperable, IdenTrust-branded digital certificates
  • 2015:  IdenTrust adds PIV-I certificates to its’ cross-certification with the U.S. Federal Bridge Authority
  • 2015:  IdenTrust achieves Direct Trusted Agent Accreditation Program from EHNAC and DirectTrust
  • 2016:  IdenTrust becomes a participant in the DirectTrust Partnership for Patients Program, making it easier for patients and healthcare consumers  to securely share personal health information
  • 2016:  IdenTrust ACES digital certificates are used in the first digital, end-to-end remote notarization platform