Skip to main content

Contact Customer Support


IdenTrust has assembled a group of friendly and knowledgeable team members providing multi-tiered customer service and technical support who can assist you with certificate-related inquiries. You can also check our Frequently Asked Questions for helpful information related to the entire certificate lifecycle, from selecting a certificate through renewal at the end of the certificate validity period. Support is available in English and Spanish.

 

Customer Support

  • Toll Free U.S.: 1 (888) 339-8904
  • Outside U.S.: 1 (801) 384-3481
  • Submit Questions to our Support Staff
  • Monday thru Friday from 5:00 a.m. to 5:00 p.m. MST / 12:00 p.m. to 12:00 a.m. GMT

For severe issues (Priority 1 and 2) that impact operations, IdenTrust offers 24/7 support via on-call engineering.

Sales Support

Our skilled sales team can help guide you through the process of selecting an identity management solution to suit your business needs.

  • Toll Free U.S.: 1 (866) 433-6878
  • Outside U.S.: 1 (801) 384-3481
  • Email: [email protected]

For General Inquiries

  • Toll Free U.S.: 1 (866) 433-6878
  • Outside U.S.: 1 (801) 384-3481    
  • Monday thru Friday from 5:00 a.m. to 5:00 p.m. MST / 12:00 p.m. to 12:00 a.m. GMT

IdenTrust HQ and Operations

5225 Wiley Post Way, Suite 450
Salt Lake City, UT 84116

Telephone: 1 (801) 384-3500
Fax: 1 (801) 415-7083


IdenTrust International

Tower 42
25 Old Broad Street
London, EC2N 1HN

Telephone: +44 (0) 203 989 5397