Contact Customer Support
IdenTrust has assembled a group of friendly and knowledgeable team members providing multi-tiered customer service and technical support who can assist you with certificate-related inquiries. You can also check our Frequently Asked Questions for helpful information related to the entire certificate lifecycle, from selecting a certificate through renewal at the end of the certificate validity period. Support is available in English and Spanish.
Customer Support
- Toll Free U.S.: 1 (888) 339-8904
- Outside U.S.: 1 (801) 384-3481
- Submit Questions to our Support Staff
- Monday thru Friday from 5:00 a.m. to 5:00 p.m. MST / 12:00 p.m. to 12:00 a.m. GMT
For severe issues (Priority 1 and 2) that impact operations, IdenTrust offers 24/7 support via on-call engineering.
Sales Support
Our skilled sales team can help guide you through the process of selecting an identity management solution to suit your business needs.
- Toll Free U.S.: 1 (866) 433-6878
- Outside U.S.: 1 (801) 384-3481
- Email: [email protected]
For General Inquiries
- Toll Free U.S.: 1 (866) 433-6878
- Outside U.S.: 1 (801) 384-3481
- Monday thru Friday from 5:00 a.m. to 5:00 p.m. MST / 12:00 p.m. to 12:00 a.m. GMT
IdenTrust HQ and Operations
5225 Wiley Post Way, Suite 450
Salt Lake City, UT 84116
Telephone: 1 (801) 384-3500
Fax: 1 (801) 415-7083
IdenTrust International
Tower 42
25 Old Broad Street
London, EC2N 1HN
Telephone: +44 (0) 203 989 5397