How to Retrieve Hardware Certificate
Instructions on how to retrieve your hardware certificate
Video Transcript
Retrieval for Hardware Certificates
To retrieve the certificate:
• Open a browser and go to the following URL: www.identrust.com/install
• You will be prompted to enter your Activation Code and the Account Password.
• You will then download the Middleware software at the time of retrieval.
• After system reboot, you must go back to the retrieval link above to continue retrieving your digital certificate.
• Be sure to follow the prompts to retrieve the certificate onto your current USB token or smart card.
Step 1
• To get Started, Open the email with the subject line “Your IdenTrust Certificate Has Been Approved!”
• You will need to take note to the Activation code as you will be using this to install your certificate.
• When ready visit www.identrust.com/install and click "I'm Ready, please check if my system is ready"
• You will then use your Activation Code and Account Password to log in.
Step 2
• Once 'Logged in' You will need to make sure to install the Middleware onto your computer.
• You may review your software options in the Download Center by clicking on 'Download Center'
• If your Token or Smart Card Reads HID or HID Crescendo you will need to install the ActivClient Software.
• You will be prompted to log in via the account number and account password if you have not logged in yet.
• You will then click download on the desired software.
To retrieve the certificate:
• Open a browser and go to the following URL: www.identrust.com/install
• You will be prompted to enter your Activation Code and the Account Password.
• You will then download the Middleware software at the time of retrieval.
• After system reboot, you must go back to the retrieval link above to continue retrieving your digital certificate.
• Be sure to follow the prompts to retrieve the certificate onto your current USB token or smart card.
Step 1
• To get Started, Open the email with the subject line “Your IdenTrust Certificate Has Been Approved!”
• You will need to take note to the Activation code as you will be using this to install your certificate.
• When ready visit www.identrust.com/install and click "I'm Ready, please check if my system is ready"
• You will then use your Activation Code and Account Password to log in.
Step 2
• Once 'Logged in' You will need to make sure to install the Middleware onto your computer.
• You may review your software options in the Download Center by clicking on 'Download Center'
• If your Token or Smart Card Reads HID or HID Crescendo you will need to install the ActivClient Software.
• You will be prompted to log in via the account number and account password if you have not logged in yet.
• You will then click download on the desired software.
