How to Retrieve Hardware Certificate

Retrieval for Hardware Certificates

To retrieve the certificate:
•    Open a browser and go to the following URL: www.identrust.com/install 
•    You will be prompted to enter your Activation Code and the Account Password.
•    You will then download the Middleware software at the time of retrieval.
•    After system reboot, you must go back to the retrieval link above to continue retrieving your digital certificate.
•    Be sure to follow the prompts to retrieve the certificate onto your current USB token or smart card.

Step 1
•    To get Started, Open the email with the subject line “Your IdenTrust Certificate Has Been Approved!”
•    You will need to take note to the Activation code as you will be using this to install your certificate.
•    When ready visit www.identrust.com/install and click "I'm Ready, please check if my system is ready"
•    You will then use your Activation Code and Account Password to log in.

Step 2
•    Once 'Logged in' You will need to make sure to install the Middleware onto your computer.
•    You may review your software options in the Download Center by clicking on 'Download Center'
•    If your Token or Smart Card Reads HID or HID Crescendo you will need to install the ActivClient Software.
•    You will be prompted to log in via the account number and account password if you have not logged in yet.
•    You will then click download on the desired software.