How to Retrieve Your Software Certificate

Retrieval for Software Certificates
Step 1
•    To retrieve the certificate:
•    You will need a Windows OS or Mac OS Computer.
•    Open a browser and go to www.identrust.com/install 
•    You will be prompted to enter your Activation Code and the Account Password. which will be provided to you via email.

Step 2
•    Be sure to follow the prompts to retrieve the certificate.
•    Be patient, this process may take a minute or two to complete. Do not exit from the retrieval application screen or your download will be halted, and you won’t be able to continue retrieving the certificate.
•    To get Started, Open the email with the subject line “Your IdenTrust Certificate Has Been Approved!”
•    Note the activation code. as you will be using this to install your certificate.
•    When ready, visit www.identrust.com/install and click "I'm Ready, please check if my system is ready".
•    You will then use your Activation Code and Account Password to log in.
•    You will receive a prompt for the Subscriber Agreement, click the hyperlink to view the agreement. click the check box to accept and click next to continue.
•    During this process you will have the opportunity to install certificates.