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Partner Bio

POPi/o® is the leader in Digital Customer Engagement technology for the banking world. By providing an efficient digital pathway for everything from simple self-service interactions to detailed, collaborative banking services like loan applications and new account openings with human interaction. POPi/o’s unique solution helps banks and credit unions offer an unparalleled digital experience to consumers. Their patented technology allows consumers to choose their preferred service channel that best meets their needs. By offering a digital pathway, consumers can solve immediate banking needs that improves the experience regardless of where the journey starts. For more information regarding POPi/o, visit or follow us on LinkedIn.

Our Philosophy

POPi/o strives to maintain a human connection in the world of digital banking. By connecting consumers with product-knowledge experts via chat, voice, and collaborative video, we help financial institutions deliver their friendly, personalized services outside the traditional branch setting.
While we see the necessity for tools like AI chat, we also know that a personal touch is still vital in the financial services world. And in our age of digital adoption and changing consumer behavior, users need a digital solution that truly does it all. Our mission is to provide that solution. We want to make everything from address changes to loan applications simple and approachable in the digital landscape.

POPIO.COM has partnered with IdenTrust to provide you with the correct certificate for your usage.

Choosing Your Certificate

A notary public is required to have and use an identity-based digital certificate to digitally sign and seal each notarized document.  Once a digital signature is applied, the electronic document is encrypted so that it cannot be modified; thereby protecting against digital tampering and creating a non-repudiable legally binding document, in which relying parties can trust. 

Simply select "BUY NOW " and the IdenTrust Certificate Selection Wizard will assist you in choosing a certificate that is accepted by POPi/o to meet your business needs. Your digital certificate can also be used to secure your email communications through digital signing and encryption.

Applications for Basic Assurance certificates use an automated process that usually takes 24-48 hours. 

IdenTrust also offers an IGC Medium Assurance certificates for those that require a higher level of assurance. If you are interested in this option, please contact your POPi/o for additional information.

Special Instructions

For additional information contact via email - [email protected] [email protected]

To learn more about POPi/o, please visit

Important Information

In the case where hardware is issued, ONLY THE SUBSCRIBER OF THE CERTIFICATE SHOULD HAVE EXCLUSIVE USE OF THEIR TOKEN – In all cases, THE DIGITAL CERTIFICATE IS YOUR FORM OF IDENTIFICATION, SIMILAR TO YOUR PASSPORT OR DRIVER’S LICENSE. Under the IGC Certificate Policy, it is our responsibility as an Authorized Certification Authority to revoke the certificate in a case of hardware loss or disclosure or compromise of the private key or any certificate related password to anyone other than the subscriber.