FAQ Question
Can I retrieve my certificate a second time?
FAQ Answer
As a security measure, your activation code is valid for only one use. If your computer has had hardware or software problems and your certificate has been lost or corrupted, you will need to replace your certificate. If you wish to use your certificate on another computer, you will need to export your existing certificate to that computer.
Visit our How Do I library for information about how to replace or export your certificate.