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FAQ Question

What are the rules for creating an IdenTrust account password?

FAQ Answer

You will create your account password when you register for an IdenTrust certificate.  You will also use your account password when you retrieve your approved certificate.  When selecting your account password, be aware that it:

 

  • Must be between 8 – 30 characters in length
  • May consist of letters, numbers, and any special characters except ( ) \ / “ *
  • Is case-sensitive (UPPER CASE and lower case letters are not the same thing)
  • Should be something that you will be able to remember, but that others will find difficult to guess 

 

Please note that your account password is different than your certificate password (although you may wish to choose a password that is the same for both).  Your certificate password is used only when you use your certificate for signing or to access a secure site.