Are there specific deadlines associated with applying for and retrieving a TrustID certificate?
Your new or renewal application for the IdenTrust TrustID digital certificate will remain open for 45 days which will give you time to complete the application, any forms required, and email verification. After 45 days has elapsed without usable paperwork or email verification being submitted, the application will close and you will need to complete a new application.
Once you have electronically verified the email address provided on your application, and regardless of when any paperwork is provided or application is approved, a 30-day countdown begins. This means that you have 30 days from that date to complete registration, approval and retrieval the certificate. This is a requirement of the certificate policy and the CA/B Forum S/MIME Baseline Requirements and as such, once the 30 day window has passed a new application.
When an application has closed, it cannot be reopened.
Note: The 30-day countdown does not apply to IdenTrust TrustID EV SSL, EV Code Signing, and OV certificates.