FAQ Question
Why are there two credit card authorizations?
FAQ Answer
Payment is not collected until the application for the certificate has been approved; however, the credit card is authorized and funds are placed on hold. Certificates that are not affiliated with a business have an additional authorization hold placed:
- As part of the identity verification process the credit card has a $1.00 authorization hold placed on it. This authorization hold will remain on the card for 3-5 business days, dependent on the bank.
- An additional hold, in the amount of the certificate cost is also placed on the credit card when entered on the payment page of the application. This authorization hold will also remain on the card for 3-5 business days. Once the certificate application is approved the card will be charged and the funds will be collected by IdenTrust.