Why did I receive an email asking for organization documentation?
IdenTrust is required by policy to verify the details listed in your application including the organization name, address, city, state, zip code as well as to independently verify a phone number registered to the organization. We attempt to verify this information using trusted third-party databases that contain corporate information. However, if detail cannot be verified, we will send an email requesting additional documentation.
Why can't you just look up the address or phone number online?
The policy requires that IdenTrust use trusted databases that contain the organization information to be verified. IdenTrust uses multiple data-sources that have been pre-approved and cannot use corporate websites or other websites that have not been approved.
What forms of documentation can I provide to confirm my organization's identity or phone number?
Registration documents from a secretary of state or other government registry are accepted.
Government issued documents that attest to the organization's legal existence, certificate of good-standing, or other approved documents attesting to the organization's existence are also accepted.
Please provide the original document or a notarized copy of the original. This is to ensure authenticity of the document and that there is no indication of forgery, fraud, tampering, etc.
Send the original or notarized copy of the original document(s) to:
IdenTrust Registration
5225 Wiley Post Way, Ste 450
Salt Lake City, UT 84116