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FAQ Question

What if I made a mistake during the online registration?

FAQ Answer

To maintain the integrity of the information provided to IdenTrust, we are unable to make any alterations to the details entered during the online registration process.  If you do find a mistake that must be corrected, please cancel the application and submit a new application for processing. New paperwork (if required for the certificate type) must match the details of the new application you submit.

 

You may contact our Support team at 1 (888) 248-4447 to request the application be cancelled.