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FAQ Question

Why would I need to purchase an ECA | Medium Hardware Assurance certificate instead of a lower assurance certificate?

FAQ Answer

Most applications require only an ECA | Medium Assurance or an ECA | Medium Token Assurance certificate. There are only a handful of agencies that require the higher assurance ECA | Medium Hardware Assurance certificate.  Our Certificate Selection Wizard will guide you through the process of selecting the correct assurance level that is required by the agency or agencies with which you will be interacting.   

To confirm what certificate type you need, we suggest you select DoD ECA Programs from the Certificate drop down menu which will allow you to initiate the Certificate Selection Wizard.

  • Choose the BUY NOW button. 
  • From here, the Certificate Selection Wizard will prompt you to select the agency or agencies that you work with. 
  • Then choose NEXT
  • Step through the wizard and you will be presented with the certificate options that are accepted by the agency or agencies you have selected. 
  • Complete the wizard process and purchase your DoD ECA certificate

If your relying party does require a ECA | Medium Hardware Assurance certificate, you will need to meet with a Trusted Agent to obtain the required in-person identity-proofing for the certificate. You can scheduled an in-person identification session with one of our Trusted Agents by contacting our Support team at 1 (888) 882-1104.