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FAQ Question

How do I move my digital certificate to a new computer?

FAQ Answer

If your certificate is stored on a Smart Card or Token, install the software you received with your hardware on the new computer, reboot your machine, and insert the Smart Card or Token. Your certificate is now ready for use on the new machine.


If your certificate is stored in your browser, then depending on the browser that you use, the process of importing and exporting your certificate may vary.  Please see our How Do I section to view the instructions that apply to your situation.


If you no longer have access to your digital certificate, please visit our Certificate Management Center, where you can request a replacement for your certificate.  If you need further instructions for replacement, see our How Do I library, where you can find additional information.