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FAQ Question

Are there specific deadlines associated with applying for and retrieving an ECA certificate?

FAQ Answer

Your initial application will remain open for 45 days which will give you time to complete your forms packet and send the original, valid forms to IdenTrust for processing. After 45 days has elapsed without usable paperwork being submitted, the application will close and you will need to complete a new application.

 

Once the notary / Trusted Agent / ADE (depending on the certificate you apply for) signs the Part 2 form verifying your ID documents, a 30-day countdown begins. This means that you have 30 days from that date to send in your forms, be approved for the certificate and to retrieve the certificate. This is a requirement of the certificate policy and as such, once the 30 day window has passed a new application and forms packet will need to be completed.

 

Once an application has closed, it cannot be reopened.