Can I visit a U.S. Consulate in-person to comply with the identity verification requirement?
Yes. For ECA | Medium Assurance | Software Storage | Non-U.S. and ECA | Medium Token Assurance | Hardware Storage | Non-U.S. certificate applications, U.S. citizens may apply for a digital certificate while in any country with a U.S. Consulate. Upon completion of the online application, identity forms must be signed in the presence of a U.S. Consular Officer who is authorized to provide notarial services. Alternatively, U.S. citizens may apply for a digital certificate in a country where an Authorized DoD Employee (ADE) has been established, or where the citizen has access to a Judge Advocate General (JAG).
Citizens of Australia, Canada, New Zealand or the United Kingdom, while in any of these four countries, may apply for a digital certificate by completing the online application and retrieving the identity forms. Identity forms must be signed in the presence of a U.S. Consular Officer who is authorized to provide notarial services. Alternatively, citizens of these four countries may apply for a digital certificate in a country where an Authorized DoD Employee (ADE) has been established.
Citizens of other countries require that identity forms are signed in the presence of an Authorized DoD Employee (ADE). If you do not already have an ADE, one will need to be established before you apply. Please contact the IdenTrust Help Desk for instructions in setting up an Authorized Individual by calling 1(801) 384-3474 or by email to [email protected].