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FAQ Question

What is the CryptoAPI Private Key password?

FAQ Answer

This is the certificate password that you create during the retrieval process to protect your certificate, and will be used each time you use or export your certificate.   The CryptoAPI Private Key password is stored in the browser within your computer and IdenTrust never has access to it. It allows you to encrypt and decrypt data and to authenticate transactions using your digital certificate.


We recommend that your certificate password be at least 6 characters in length and it may be as long as 30 characters. It can consist of letters, numbers, and special characters. The certificate password is case-sensitive (UPPER CASE and lower case letters are not the same thing). To protect your certificate, we recommend that you do not check the Remember password box.