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FAQ Question

Where do I find a Trusted Agent?

FAQ Answer

Your Organization may have a Trusted Agent. The individual who requested that you obtain an ECA Program certificate should know the contact information for that person. If you do not have the means to obtain this information, contact IdenTrust for further details at 1 (888) 882-1104.

Additionally, IdenTrust has made available Trusted Agent in the following areas:

  • San Antonio, TX
  • Clermont, FL
  • Fremont, CA
  • Salt Lake City, UT
  • Virginia

IdenTrust Trusted Agents may travel up to one hour to complete Identity Verification (I&A) for ECA | Medium Hardware Assurance | Trusted Agent Identity-Proofing certificate requests. 

If requesting an ECA | Medium Assurance or ECA | Medium Token Assurance, please make arrangement meet with a notary instead. 

You may contact IdenTrust to set up an appointment.