IdenTrust Inc. Logo
Home | My Account | Contact Us  

SUPPORT GENERAL ACES ECA IGC SSL TRUSTID
FREQUENTLY ASKED QUESTIONS

Support > FAQ Library


In order to protect the identity of our certificate holders, only the certificate holder should be using their own digital certificate.  Please do not let others use your digital certificate, do not share your passwords or passphrases, or your private key.

Please select from the following categories:
General FAQs
This section should address most common questions, regardless of the certificate type.
If you are unsure what section to look in, check here first.

Before You Buy
This section is for people who have not yet gotten a digital certificate.
It addresses questions regarding different certificate types, payments, et .al.

ACES
This section addresses questions specific to ACES certificates.

ECA
This section addresses questions specific to ECA program and certificates.

Server Certificates (SSL/TLS)
Here are the questions commonly asked about Server Certificates.



RELATED CONTENT
Certificate Management Center
Application Status
FAQ: Before You Buy
HOW-TO: Backup a Certificate
HOW-TO: Replace a Certificate
FAQ: General
FAQ: ACES
FAQ: ECA
FAQ: IGC
FAQ: TrustID
PKI Basics
Certificate Security and Protection
Help using your Certificate
Change Control Schedules
Support Main
 

FEDERAL AGENCY PROGRAMS
Department of State
D-Trade
Department of Treasury IRS
Secure Data Transfer
MeF Electronic Filing Certificate
General Services Administration
eOffer

STATE AGENCY PROGRAMS
Florida
City of Tallahassee
Department of Transportation
JCalendar for State Court Systems
Maine
West Virginia
Department of Environmental Protection
Virginia
Department of Transportation (VDOT)
Department of Mines Minerals and Energy (DMME)
IdenTrust, Inc. BBB Business Review WebTrust WebTrust Baseline EHNAC EHNAC GSA Schedule SOC
© IdenTrust, Inc. All Rights Reserved.    Home | Contact Us | Legal Policies