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Offering ongoing support for ACES certificate holders

The General Services Administration required that by August 2018, all Certification Authorities must discontinue the issuance of certificates under the Access Certificates for Electronic Services (ACES) program. Based on this requirement, IdenTrust no longer issues ACES certificates; however, we will offer technical support until all ACES certificates expire in 2020.

IdenTrust has worked with the GSA to gain approval to issue Federal Bridge Certified IdenTrust Global Common (IGC) certificates and DoD ECA certificates to replace your expiring ACES certificate.  Use the following guidelines to choose your new IdenTrust certificate:

For Digital Signing & Sealing

If you are using your certificate to digitally sign and/or seal documents that are submitted to state and/or local government agencies (such as Departments of Transportation or eNotary services), use our Digital Signing & Sealing Certificate Selection Wizard to assist you in choosing an IGC certificate.

For State & Local Government Agencies

If you are affiliated with a State or Local government agency that is using for digital signing, sealing or access to secure government websites, use our State and Local Government Agencies Certificate Selection Wizard to assist you in choosing an IGC certificate.

For Federal Agencies

If you are using your certificate to access federal government websites, you can use either DoD ECA or IdenTrust IGC certificates.  Use our DoD ECA Certificate Selection Wizard where you can select the agency/agencies that you interact with and our wizard will offer you the DoD and IGC certificate(s) that are accepted by the agency/agencies you have chosen.

For D-Trade Users Only

The GSA has authorized IdenTrust to issue 1 year ACES certificate only to D-Trade users for an extended period of time.  Use our Certificate Selection Wizard and select Department of State D-Trade from the list, where you will be offered the opportunity to purchase a 1 year certificate to use with the D-Trade program.

If you have further questions about the ACES transition, please feel free to Contact Us for assistance.

 

Document Library

The document library is a central repository for a variety of documents and policies associated with ACES products and services provided by IdenTrust.

Downloads and Drivers

ACES Root chain certificates are necessary to ensure that your certificate functions correctly. Access root chain downloads and instructions.

Frequently Asked Questions

Our ACES FAQs are organized by certificate lifecycle events to help you locate the answers and information you need to use your certificate.

How Do I?

Find instructional PDF documents to teach you how to manage and use your ACES certificate for securing your email, digital signing and more.