To become an agent on Notarize you must first purchase a digital certificate, retrieve it on your computer, and then upload it to Notarize.

What is a digital certificate?

A digital certificate (also known as a digital signature) is a way to prove your identity online and digitally sign documents in a legally binding manner. Each electronic agent in the Commonwealth, and every agent on Notarize, is required by law to obtain a digital certificate from an approved vendor to notarize documents electronically. No two digital certificates are the same and your digital certificate contains unique identifiers for you that can be used to validate your signature on a document. You will use your digital certificate, along with your electronic seal, to 'sign' each electronic document notarized on Notarize.

The Commonwealth of Virginia requires that each digital certificate issued to an electronic notary must be provided by an approved vendor who is in compliance with security standards set by the U.S. General Services Administration (GSA) for the issuance of digital certificates. Notarize is partnered with IdenTrust, a global leader in secure electronic commerce and an approved certificate vendor, to provide digital certificates for Notarize agents.

How much will my certificate cost?

Because of Notarize's partnership with IdenTrust, Notarize agents are able to purchase digital certificates at a discounted rate of $67.50. Your certificate will last 2 years before it must be renewed. For a limited time, Notarize agents will receive a bonus payment deposited into your account to cover the cost of your digital certificate after you complete your first 50 notarizations on Notarize.

How do I purchase my digital certificate?

Click on the "buy" button below to complete your application with IdenTrust and purchase your certificate. You will receive an email from IdenTrust when your application has been approved.

ACES Digital Certificate:

Access Certificates for Electronic Services (ACES)
CERTIFICATE TYPE SUBSCRIBER PURPOSE/USAGE COST
Unaffiliated Individual Individual representing him/herself Individual Certificates are sold to those who are acting as representatives of themselves, not on behalf of a company.

If you are a sole proprietor and wish to have your identity authenticated independently from your company, more personal information is required, including social security number, credit card number, driver's license number, and home phone number.
$67.50
two years
buy



Delivery Time 5-7 Business Days


How do I retrieve my certificate?

After your application has been approved by IdenTrust, you will receive a letter in the mail from IdenTrust with an activation code and instructions on how to retrieve your digital certificate. The letter should arrive within 5-7 business days after you receive your approval email. The instructions will also detail how to test your digital certificate to ensure it's working properly.

I retrieved my certificate from IdenTrust. How do I upload it to Notarize?

To upload your digital certificate on to Notarize you must: 1) Save a backup copy of your digital certificate on your computer, and 2) Upload that copy on to Notarize.

Your digital certificate is stored in the Internet browser you used to retrieve it from IdenTrust (Internet Explorer or Chrome). In order to upload your certificate to Notarize, you'll first need to make a backup copy of your digital certificate on your computer. This is also called "exporting" your certificate. Instructions for exporting your certificate depend on the Internet browser you used to retrieve your certificate and the type of computer you have (Mac or PC). Please skip to the instructions below that describe your computer and the Internet browser you used to retrieve your certificate.

NOTE: You must use Google Chrome or Mozilla Firefox to sign documents on Notarize.


  1. Click here for instructions on creating a backup of your digital certificate file
  2. Once you've created a backup of your digital certificate on your computer:
    1. Using Chrome or Firefox, go to www.notarize.com and log-in using your username and password.
    2. When the home screen appears, click on "Settings" and scroll to the bottom.
    3. In the "Digital Certificate" box, click "Update."
    4. Browse and find the backup certificate you created and saved on your computer when you exported from Mozilla Firefox.
    5. It will then prompt you for your password that you created to backup the certificate. Enter the password and then click "Confirm."
    6. You will then be taken back to the Settings screen and the "Digital Certificate" box should now read "Expires in 2 years."
Once on the platform, your digital certificate will be under your direct control, tied only to your account, and password protected.