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FAQ Question

Can I renew my SAFE certificate before it expires?

FAQ Answer

You can renew a certificate within 90 days from expiration.

The IdenTrust system will automatically notify you by email at 90, 60, 30, 14, 7 and 1 day intervals prior to your certificate expiration date.

If you have not received renewal notification emails and you are within 90 days of expiration, please access the Certificate Management Center (CMC) and perform the following steps:

  1. Use either your certificate or your account number and account password to sign into the CMC
  2. Locate the label For this Certificate, Would You Like to:
  3. In the corresponding drop down menu, select Renew Your Certificate and click Continue.
  4. Follow the instructions provided to renew your certificate.

Please note that if you are planning to pay with a purchase order, you should obtain a voucher number for renewal prior to initiating your renewal.