What do I do if something was missing from my forms?
Part 1:
Forms sent to IdenTrust are sometimes missing required information such as the organization officer’s signature, title, email and/or phone number, as well as the date it was signed. It’s also possible the form does not show the organization name and/or address that was listed on the online application.
If information is missing, you will receive an email outlining what was missing on the form, as well as a copy of a blank Part 1 form.
Part 2:
Forms require a number of fields to be filled out, some of which sometimes get missed. Most common fields are the signatures of the applicant and/or notary, specific details about the IDs presented for verification, and the email address either missing or not matching that listed on the application. There can be other errors with the form as well.
If information is missing, you will receive an email outlining what was missing on the form, as well as a copy of a blank Part 2 form.
Please send the complete, original form(s) to:
IdenTrust Registration
5225 Wiley Post Way, Ste 450
Salt Lake City, UT 84116
You may also email the completed form to [email protected], from the email address provided during your online application.