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FAQ Question

Why can I no longer purchase the SafeNet OTP Hybrid token for EPCS?

FAQ Answer

As of January 24, 2019, the SafeNet OTP Hybrid USB token for EPCS is no longer available. IdenTrust will continue to accept renewal requests with OTP Hybrid USB token licensing until the token fails or becomes unusable for any reason. 


IdenTrust now offers the IdenTrust EPCS Mobile Authentication Service which combines the HID Approve™ mobile application with the IdenTrust digital certificate to replace the current SafeNet OTP Hybrid token solution. Please contact your EMR/EHR to ask if they are in the process of setting up this offering.