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HOW THE PROCESS WORKS

Certificates > Before You Buy > How the Process Works


The application process for a digital certificate is generally a 4-step process. For all certificate types the following information is required:
  Name
  Former last name (if changed in the last six months)
  Home address
  Social Security Number
  Date of Birth
  Driver's license number
  E-mail address
  Work phone number
  Home phone number


The process will follow these general steps listed below:

  1.  Apply: Select the digital certificate, fill out the online application form, and pay for your digital certificate. View Certificate Center to figure out which certificate you need.

Note: You will be asked to enter a Password when you apply. Please write this Password down and store it in a safe place. You will need this Password to retrieve your digital certificate.

Notary Form: For High Assurance and Business Representative digital certificate applicants, you will need to complete the requirements of the notary form and submit it per the instructions.

  2.  Wait for approval - typically 3 business days to approve an application.
  3.  Approval Letter: Once approved, you will receive an IdenTrust Welcome Letter - please allow up to 5 days for the letter to arrive in the mail. In some cases, the digital certificates are stored in a hardware, such as a Smart Card or USB Token. If this is the case, then you may receive a Welcome kit with the hardware, reader, and software driver if purchased.
  4.  Retrieval: Follow the instructions in the letter or kit which will ask you to return to the IdenTrust website to retrieve your digital certificate.



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