The application process for a digital certificate is generally a 4-step process. For all certificate types the following information is required:
Former last name (if changed in the last six months)
Social Security Number
Date of Birth
Driver's license number
Work phone number
Home phone number
The process will follow these general steps listed below:
Apply: Select the digital certificate, fill out the online application form, and pay
for your digital certificate. View Certificate Center to figure out which certificate you need.
Note: You will be asked to enter a Password when you apply.
Please write this Password down and store it in a safe place.
You will need this Password to retrieve your digital certificate.
Notary Form: For High Assurance and Business Representative digital certificate applicants,
you will need to complete the requirements of the notary form and submit it per the instructions.
Wait for approval - typically 3 business days to approve an application.
Approval Letter: Once approved, you will receive an IdenTrust Welcome Letter - please allow up to 5 days for the letter to arrive in the mail. In some cases, the digital certificates are stored in a hardware, such as a Smart Card or USB Token. If this is the case, then you may receive a Welcome kit with the hardware, reader, and software driver if purchased.
Retrieval: Follow the instructions in the letter or kit which will ask you to return to the IdenTrust website to retrieve your digital certificate.