1. How do I download the Roaming Client software for use on other computers?
2. How do I remove my Roaming Certificate from a computer when I log out of the Roaming Client software?
3. Can someone else use my Roaming Certificate if I don't remove it from the computer where I last used it?
4. How do I change my Roaming Password?
5. If I use my Roaming Certificate on a different computer, is a copy of my certificate left there?
6. Should I use my Roaming Certificate to encrypt documents or e-mail?
7. Do I need to log out of the Roaming Client?
8. How do I log out of the Roaming Client?
1. How do I download the Roaming Client software for use on other computers?
As part of the certificate retrieval process, you will download the Roaming Client. However, if you uninstall the client from your computer, or if you want to access your certificate from a different computer, you can download and install the client software again. To download the client, go to the Download Roaming Client page and follow the instructions on the screen.
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2. How do I remove my Roaming Certificate from a computer when I log out of the Roaming Client software?
To remove your certificate from the browser certificate store when you
log out of the Roaming Client, right click on the Roaming Client icon in your system tray. Select "Advanced" then "Logout, delete certificate".
Your certificate will automatically be removed. From a security perspective, it is not necessary
to remove Roaming Certificates from the computer after each use. However, if a computer is used by
multiple people with different digital certificates, it may be confusing because browser selection
boxes will show all the certificates stored on the computer.
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3. Can someone else use my Roaming Certificate if I don't remove it from the computer where I last used it?
No. Your Roaming Certificate, like any other digital certificate,
does not need to be kept secret. Only your private key needs to be kept secret.
The copy of your Roaming Certificate that is stored on a computer does not include a copy of your private key.
The certificate, by itself, cannot be used to digitally sign or log in to a web site that requires user authentication.
The private key associated with your Roaming Certificate can only be used by entering your Username and
Roaming Password into the Roaming Client software. It is very important to keep your Roaming Password secret,
because it activates your private key.
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4. How do I change my Roaming Password?
To change your Roaming Password, click the "Change Password" button in the client.
You will need to provide your current password and a new password.
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5. If I use my Roaming Certificate on a different computer, is a copy of my certificate left there?
When you log in to the Roaming Client, a copy of your certificate
is immediately downloaded into the browser. Depending on how you log out of the roaming client,
this certificate may be removed from the certificate database in the browser.
To ensure the certificate is removed, use the "Logout, delete certificate" option described above.
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6. Should I use my Roaming Certificate to encrypt documents or e-mail?
The use of roaming digital certificates for encryption is not recommended.
If you attempt to perform encryption with a Roaming Certificate,
the encrypted information will become permanently unreadable if you ever lose or change your password,
or if your certificate expires or is renewed.
There is a high likelihood that your data will be permanently
destroyed if you ever perform encryption with a Roaming Certificate. Standard Assurance Certificates,
including Roaming Certificates, are designed solely for use for digital signatures and user authentication.
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7. Do I need to log out of the Roaming Client?
Yes, if you are leaving your computer unattended. When you are logged into the
Roaming Client, your Roaming Certificate and private key are accessible to anyone using your computer.
If you leave your computer while still logged into the Roaming Client, it is possible someone could digitally
sign or authenticate into a secure website using your identity. The Roaming Client will automatically log out
after ten minutes of inactivity, but it is highly recommended that you log out whenever you leave your computer
unattended.
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8. How do I log out of the Roaming Client?
Whenever you are logged into the Roaming Client, the "Logout" button will appear in the
Roaming Client window. Clicking the "Logout" button will log you out, thereby requiring re-entry of your password
before using the Roaming Certificate again. When you are logged out, the Roaming Client window will display the
"Login" button, which will prompt for your password when you need to use the certificate again.
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