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1. I will be renewing my roaming certificate after November 3, 2007. Will I be able to login using my current roaming client software after that time?
No. Certificates that are renewed or issued for the first time after November 3, 2007 will have a validity period of two years and will require the use of a new, upgraded client. The current roaming client software is only compatible with the one year roaming certificates issued or renewed before November 3, 2007.
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2. Will the roaming client software issued with my one year certificate work with Windows Vista?
No. In order to use your roaming certificate with Vista, you will need to upgrade your client software to the newest version.
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3. My current one year certificate does not expire until well after November 3, 2007. Can I continue to use my one year certificate and current client software until it is time to renew?
Yes. Unless you will be migrating to Windows Vista prior to expiration of your current one year certificate, otherwise you can continue to use your existing client software. Once you renew your certificate, and are provided with a certificate with a two year validity period, you will be required to use the new client software.
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4. Will the new two year roaming certificates issued after November 3, 2007 provide the same functionality as the current one year certificate?
Yes. The new two year roaming certificate will provide exactly the same functionality as the current one year roaming certificate.
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5. Does the new two year roaming certificate work with Microsoft Vista?
The new roaming client software, required for certificates issued or renewed after November 3, 2007, is compatible with Windows Vista.
Click here to download the IdenTrust Roaming Client Installation guide.
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6. How can I tell which version of the client software I have?
The older version of the client software, provided with roaming certificates issued or renewed before November 3, 2007 looks like this:
The newest version of the client software, provided with two year certificates issued or renewed after November 3, 2007, and required for one year certificate holders migrating to Windows Vista, looks like this.
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7. Can I use my current one year roaming certificate with the new roaming client software?
Yes, but there are a few actions that you must take in order to use the new tool.
| i. |
Login to the existing tool that you have been using |
| ii. |
Change your password |
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| 1. |
Click on "Advanced" |
| 2. |
Click on "Change your Password" |
| 3. |
Follow the prompts to change your password. |
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| iii. |
Exit out of the tool |
| iv. |
Download and Install the new version of the tool at www.identrust.com/wa/swa-downloads-roaming.html |
| v. |
Login to the newly installed tool |
| vi. |
To verify you have upgraded to the newest ID Tool successfully, try logging into Transact Washington, or the IdenTrust Certificate Management Center at secure.digsigtrust.com/tscmcapp/ |
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8. If I share a computer with someone else and they have the new two year certificate and I have a one year certificate that doesn’t expire until well after November 3, 2007. Should we install both the old and new roaming client software on the same workstation?
No. In order to support certificates issued both before and after November 3, 2007 on the same workstation, you must install only the new client on the workstation. The new client now supports multiple users on the same workstation. However, in order for the one year certificate to work properly with the new software, it will be necessary to follow the steps in the FAQ above.
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9. Can I migrate my roaming certificate from a Microsoft XP computer to a Microsoft Vista computer?
Yes. Click here to download the IdenTrust Roaming Client Vista Migration Installation guide.
 The IdenTrust Roaming Client Installation guide
The IdenTrust Roaming Client Vista Migration Installation guide
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